Knowledge Base

• Get Whitelabel version of Chatrace under your own brand
• Automate billing process on Whitelabel using Stripe
• Create Whitelabel App for Google Login, Google Sheets, and Google Dialogflow
• Create a Whitelabel app for Microsoft products and log in with Microsoft
• Activate Google Business Message on Whitelabel

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• How to train your bot to reply to messages?
• How to auto-reply to comments on Facebook/Instagram posts
• How to auto-reply to Instagram Story Mention
• Triggers and Actions
• Improve customer service with OpenAI ChatGPT

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• How to setup Welcome Message for Messenger
• Core components of Messenger bot
• How to auto-reply to comments on Facebook/Instagram posts
• Messenger List – Recurrent Notification
• How to set up Conversation starters?

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• Get started with WhatsApp Automation
• How to send a broadcast message to WhatsApp contacts
• WhatsApp Commerce
• How to get user’s location on WhatsApp, Viber and Telegram
• How to import contacts?

• Get started with Instagram Automation
• How to auto-reply to comments on Facebook/Instagram posts
• How to auto-reply to Instagram Story Mention
• How to set up Conversation starters?

• Get started with Telegram Automation
• How to send a broadcast message to Telegram contacts
• How to get user’s location on WhatsApp, Viber and Telegram

• Get started with Viber Automation
• How to get user’s location on WhatsApp, Viber and Telegram
• How to send a broadcast message to Viber contacts

• Get started with Google Business Message Automation

• How to transfer a conversation to a human?

• How to rename your account & change your account profile image
• How to enable the bot for admins only
• How to transfer a conversation to a human?
• How to set up Conversation starters?
• How to connect your Google, Facebook, and Microsoft account for login

• Voice Automation with Twilio
• Voice Automation with AudioCodes

• How to transfer a conversation to a human?

• Appointment scheduling manager
• Bot Simulator
• Allow your customer to find places near to them
• Entry Point Links and Referral Parameters
• QR Code Generator

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• Get started with SMS Automation Using Twilio
• How to import contacts?

• How to train your bot to reply to messages?
• Segment your audience with tags
• How to notify admins
• Custom field and get user data
• How to transfer a conversation to a human?

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• Google Sheets Integration
• Dialogflow
• Integromat
• Zapier
• Stripe

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• Dynamic multiple choice options
• Create your first flow
• How to notify admins
• How to personalize the conversation with custom fields?
• How to get user’s location on WhatsApp, Viber and Telegram

• QR Code Generator
• Entry Point Links and Referral Parameters
• How to auto-reply to comments on Facebook/Instagram posts
• Omnichannel link
• How to set up Conversation starters?

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• How to see all receive messages without a response?
• Analytics – Sales
• New Users Analytics
• Send conversion events to Facebook

• How to setup a poll within your bot
• How to get the JSON code for Facebook Ads?
• Triggers and Actions
• Copy flows to other accounts using Templates
• Math calculations inside your bot?

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• Checkout Settings
• Shipping Settings
• Payment Settings
• Category
• Overview

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• Cancel Pro Subscription

• What is the maximum file/video size?
• How to copy a Flow to another page
• How to set up Conversation starters?
• How to connect your Google, Facebook, and Microsoft account for login