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Whitelabel
11 articles
Get Whitelabel version of Chatrace under your own brand
How to change Whitelabel icon?
How to rename Whitelabel?
How to change Whitelabel theme color?
How to add items to help icon
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Setup AI
1 article
How to analyze an image using OpenAI Vision
Inbox
12 articles
How to send a flow from the inbox?
How to send a WhatsApp Template Message from the inbox?
How to use saved replies in the inbox?
How to block a contact?
How to archive a conversation?
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Essential
6 articles
Get started with Chatrace
How to train your bot to reply to messages?
How to notify admins?
Segment your audience with tags
Custom field and get user data
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Messenger
14 articles
How to setup Welcome Message for Messenger
Core components of Messenger bot
How to auto-reply to comments on Facebook/Instagram posts
Messenger List – Recurrent Notification
How to set up Conversation starters?
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WhatsApp
6 articles
Get started with WhatsApp Automation
How to send a broadcast message to WhatsApp contacts
WhatsApp Commerce
How to get user’s location on WhatsApp, Viber and Telegram
How to import contacts?
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Instagram
6 articles
Get started with Instagram Automation
How to auto-reply to comments on Facebook/Instagram posts
How to auto-reply to Instagram story replies
How to auto-reply to Instagram Story Mention
How to set up Conversation starters?
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Telegram
4 articles
Get started with Telegram Automation
How to send a broadcast message to Telegram contacts
How to get user’s location on WhatsApp, Viber and Telegram
How a Telegram Premium user automate conversations using Chatbot
Viber
3 articles
Get started with Viber Automation
How to get user’s location on WhatsApp, Viber and Telegram
How to send a broadcast message to Viber contacts
SMS
2 articles
Get started with SMS Automation Using Twilio
How to import contacts?
Voice
2 articles
Voice Automation with Twilio
Voice Automation with AudioCodes
Automations
7 articles
How to train your bot to reply to messages?
Triggers and Actions
Improve customer service with OpenAI ChatGPT
How to convert speech to text with OpenAI
How to analyze an image using OpenAI Vision
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Settings
1 article
How to rename your account & change your account profile image
Tools
5 articles
Appointment scheduling manager
Bot Simulator
Allow your customer to find places near to them
QR Code Generator
How to setup a poll within your bot
Integration
18 articles
Google Sheets Integration
Dialogflow
Make (Formerly known as Integromat)
Zapier
Stripe
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Tips & Tricks
4 articles
What is the maximum file/video size?
How to copy a Flow to another page
How to connect your Google, Facebook, and Microsoft account for login
How to enable the bot for admins only
Flows
7 articles
Dynamic multiple choice options
Get started with Chatrace
How to personalize the conversation with custom fields?
How to get user’s location on WhatsApp, Viber and Telegram
How to send your business location to your customers
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Grow
3 articles
QR Code Generator
Entry Point Links and Referral Parameters
Omnichannel link
Analytics
4 articles
How to see all receive messages without a response?
Analytics – Sales
New Users Analytics
Send conversion events to Facebook
Advanced
16 articles
How to setup a poll within your bot
How to get the JSON code for Facebook Ads?
Triggers and Actions
Copy flows to other accounts using Templates
Math calculations inside your bot?
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Ecommerce
9 articles
Checkout Settings
Shipping Settings
Payment Settings
Category
Overview
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