Knowledge Base

• How to get user’s location on WhatsApp, Viber and Telegram
• WhatsApp Commerce
• Get started with WhatsApp Automation

• Get started with Instagram Automation
• Get started with Google Business Message Automation
• Get started with SMS Automation Using Twilio
• Get started with Telegram Automation
• Get started with Viber Automation

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• Create your first flow
• How to train your bot to reply to messages?
• Segment your audience with tags
• How to notify admins
• Custom field and get user data

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• Core components of Messenger bot
• How to setup Welcome Message
• How to setup conversation starters
• How to setup the greeting message
• How to setup bot Persistent Menu?

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• Google Sheets Integration
• Dialogflow
• Integromat
• Zapier
• Stripe

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• Get Whitelabel version of Chatrace under your own brand
• Add items to help icon and navigation Menu
• Activate Google Business Message on Whitelabel
• Stripe Connect integration on Whitelabel
• How to use your Whitelabel Master API Key

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• Dynamic multiple choice options

• QR Code Generator
• Entry Point Links and Referral Parameters
• How to auto-reply to comments on Facebook Page Posts, Reels & FB Ads Post

• How to see all receive messages without a response?
• Analytics – Sales
• New Users Analytics
• Send conversion events to Facebook

• Set up a Poll with Messenger Chatbot
• How to get the JSON code for Facebook Ads?
• Triggers and Actions
• Create Templates
• Math calculations inside your bot?

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• Messenger List – Recurrent Notification

• Checkout Settings
• Shipping Settings
• Payment Settings
• Category
• Overview

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• Cancel Pro Subscription

• What is the maximum file/video size?
• How to copy a Flow to another page